Jyotiba IT Solutions respects the privacy of its customers, application users, website visitors and business partners. This policy explains how personal information is collected, used, shared, retained and deleted in relation to our website, software and services.
Information We Collect
Depending on the website, product, application or service, information may include:
- Names, business contact details, email addresses, telephone numbers and enquiry details.
- Account, subscription, billing and customer support information.
- Business information entered into software applications on behalf of customers.
- Technical data needed for operations, such as IP addresses, device or browser details and application logs.
- Information provided through an authorized third-party integration, where applicable.
The exact information processed depends on the service used and its configuration.
How We Use Information
We use information to respond to enquiries, provide and maintain software and hosting services, deliver support, manage accounts and subscriptions, carry out customer-requested integrations, maintain security and reliability, and meet applicable contractual or legal obligations.
Where required by applicable law, we rely on an appropriate legal basis for processing personal information.
Customer Business Data
Business data stored or processed through our products and solutions remains the property of the respective customer. Jyotiba IT Solutions accesses customer data where reasonably required for implementation, maintenance, troubleshooting, support, security or other agreed services.
We do not intentionally use customer business data for unrelated commercial purposes.
Third-Party and Meta Platform Integrations
Some customer-requested solutions may connect to messaging platforms, Meta products, email services, payment providers, APIs, AI services or government systems. If an integration is enabled and authorized, we may process platform account identifiers, contact details, messages or other information made available by the permissions and features used, solely to deliver the configured functionality.
The data and permissions involved depend on the specific integration. Relevant third parties may also process information under their own policies.
Information Sharing
Information may be shared with hosting providers, authorized service providers or connected third-party systems only where reasonably necessary to operate an agreed service, or where disclosure is required by applicable law or a valid legal process.
Access to customer information is restricted according to operational requirements.
Data Retention
Information is retained as needed for the relevant service, contractual obligations, necessary records or applicable legal requirements. Retention and deletion of customer application data may also depend on the applicable project, hosting or service agreement.
Your Privacy Requests and Data Deletion
For requests to access, correct or delete personal information associated with our website, products or integrations, email info@jyotibaits.com with the subject Data Deletion Request (or clearly describe the request).
Identify the application or service and the relevant account. Do not send passwords or access tokens. We may seek reasonable verification before fulfilling a request, and may retain information where legally or contractually required. Requests involving customer-controlled application records may need coordination with the customer organization.
Data Security
We use reasonable technical and organizational safeguards intended to protect information against unauthorized access, misuse, alteration or loss. See our Data Protection Policy for additional information.
Policy Updates and Contact
We may update this policy as our products, services or legal requirements change. The updated policy will be published on this website.
For privacy questions or requests, contact info@jyotibaits.com. Website: www.jyotibaits.com.
Last updated: 12 October 2026.