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Clear ownership, responsibilities, data principles and commercial terms.

Policies & Terms

These published policies provide the general framework for our website, products and services. Specific proposals, subscriptions and agreements may contain additional or overriding terms.

Privacy & Data Protection Policy

How Jyotiba IT Solutions collects, uses, protects, retains and accesses business and personal information, including customer business data ownership.

Cloud Hosting & Data Policy

Cloud hosting, customer data ownership, access control, backup and recovery, maintenance and service availability principles for supported Jyotiba IT Solutions applications.

Software, Source Code & Intellectual Property Policy

Source code, intellectual property, custom development, DigiMunim, DigiNeo, third-party components and source-code handover principles.

Terms of Service

General terms for Jyotiba IT Solutions products and services, including scope, customer responsibilities, changes, fees, support, third-party services and service closure.

Support & Service Policy and Terms

Support coverage, issue classification, response principles, DigiMunim and DigiNeo support, custom software support, maintenance, service availability and customer cooperation.

Payment & Billing Terms

Pricing, taxes, payment schedules, project milestones, subscription payments, overdue payments and reactivation terms for Jyotiba IT Solutions services.

Cancellation & Refund Policy

Cancellation and refund principles for subscriptions, custom development, implementation, advance payments, third-party charges and hosted service closure.

Acceptable Use Policy

Permitted and prohibited use, account security, usage limits, customer content, APIs, infrastructure protection and AI usage for Jyotiba IT Solutions services.

Legal Policy

Legal information covering business ownership, website content, intellectual property, products, third-party services, AI information, liability, governing law and disputes.