Jyotiba IT Solutions products, applications, cloud infrastructure, APIs, and services must be used responsibly, lawfully, and in a manner that does not create risk to other customers, systems, or third parties.
Permitted Use
Customers may use the provided products and services for legitimate business purposes according to the applicable subscription, license, project agreement, or service scope.
Prohibited Activities
Customers must not use Jyotiba IT Solutions services for activities including:
- Illegal or fraudulent activities
- Unauthorized access to systems or data
- Distribution of malware or malicious code
- Attempting to compromise infrastructure security
- Excessive automated requests intended to disrupt systems
- Unauthorized scraping or extraction of protected data
- Sending unlawful spam or abusive communications
- Infringing intellectual property rights
- Hosting or distributing prohibited content
- Bypassing application security controls
- Sharing access credentials with unauthorized persons
- Attempting to reverse engineer proprietary systems except where legally permitted
- Using services in a manner that negatively affects other customers
Account Security
Customers are responsible for maintaining the confidentiality of their user accounts and credentials.
Customers should:
- Use strong passwords
- Restrict access to authorized employees
- Remove inactive users
- Avoid credential sharing
- Inform Jyotiba IT Solutions if unauthorized access is suspected
Usage Limits
Some products or services may have agreed limits relating to:
- Number of users
- Storage
- Transactions
- API usage
- Communication volume
- Processing capacity
- Hosting resources
Where usage significantly exceeds the agreed limits, the service plan or commercial terms may require revision.
Customer Content
Customers are responsible for ensuring that information uploaded, processed, or distributed using the service is lawful and that they have the necessary rights to use that information.
Jyotiba IT Solutions does not claim ownership of customer business data merely because it is processed through our systems.
Security & System Protection
Jyotiba IT Solutions may restrict or suspend access where activity creates a reasonable security, infrastructure, legal, or operational risk.
Emergency action may be taken without advance notice where immediate intervention is necessary to protect systems or customer data.
API & Integration Usage
Customers and authorized integration partners must use APIs according to documented technical requirements and applicable usage limits.
Activities that cause excessive load, compromise security, or disrupt services may be restricted.
AI Usage
Where AI-enabled features are provided, customers remain responsible for reviewing AI-generated output before using it for important business decisions.
AI-generated information may not always be complete or accurate and should not automatically replace appropriate human review.
AI capabilities must not be intentionally used for illegal, harmful, fraudulent, or unauthorized purposes.