Jyotiba IT Solutions recognizes the importance of protecting customer business information, application data and personal information. This policy sets out general data ownership, access, security and operational protection principles for our services.
Scope
This policy covers information security and protection measures relevant to Jyotiba IT Solutions software solutions, customer support, managed applications and hosted environments.
Specific controls and commitments vary by product, infrastructure arrangement and contract.
Customer Data Ownership
Customers retain ownership of the business data stored or processed through their applications. Software development, hosting, technical support or maintenance does not by itself transfer ownership of that business data to Jyotiba IT Solutions.
Access Control
Administrative, technical and application access is restricted according to authorized operational requirements. Such access may be necessary for implementation, support, maintenance, troubleshooting and security work.
Customers are responsible for managing authorized users and permissions within customer-controlled accounts and applications, as agreed for the relevant service.
Information Security
We apply reasonable technical and organizational safeguards designed to reduce the risk of unauthorized access, loss, alteration or misuse of information.
Protection arrangements depend on the relevant system, hosting environment and service agreement; this policy does not promise a particular certification or security technology.
Cloud Hosting and Infrastructure
For supported hosted applications, infrastructure management may include server administration, deployment, maintenance and operational support as defined in the relevant agreement. See our Cloud Hosting & Data Policy for service-specific hosting, availability and recovery principles.
Backups and Recovery
Backup frequency, retention, restore arrangements and disaster recovery obligations depend on the applicable product, hosting plan or project agreement. No universal backup interval or recovery guarantee is stated by this policy.
Third-Party Systems
Solutions may connect to external API services, payment providers, messaging platforms, email services, AI services and government systems. Authorized transfers may be governed by the recipient provider's security practices and applicable agreements.
Security Incidents
Suspected security incidents can be reported to info@jyotibaits.com. Incidents will be assessed and addressed based on their nature, applicable legal duties and contractual requirements.
Data Retention and Disposal
Retention, export and disposal of customer information depend on the applicable service and contractual terms, along with legal and operational requirements. For personal-information requests, refer to our Privacy Policy.
Policy Updates and Contact
This policy may be updated to reflect changes in technology, operations or applicable obligations. Updates will be published on this website.
For questions, contact info@jyotibaits.com. Website: www.jyotibaits.com.
Last updated: 12 October 2026.